How to Collect Your R350 Grant Step-by-Step Guide:

The R350 Social Relief of Distress (SRD) grant, provided by the South African government, has been a critical lifeline for individuals and families facing financial difficulties. Whether you’ve recently applied for the grant or are considering applying, it’s important to understand the process of collecting your R350 grant payment. This comprehensive guide will provide you with step-by-step instructions, tips, and valuable information in plain and easy-to-understand English.

Understanding the R350 SRD Grant

Before we dive into the details of collecting your R350 grant, let’s ensure you have a clear understanding of what the R350 SRD grant is and who is eligible.

What is the R350 SRD Grant?

The R350 Social Relief of Distress (SRD) grant is a temporary financial assistance program initiated by the South African government to support individuals who are struggling due to unforeseen circumstances, such as the COVID-19 pandemic. It is intended to provide relief to those who don’t have access to any other form of financial support.

Eligibility for the R350 SRD Grant

To be eligible for the R350 SRD grant, you must meet certain criteria, including:

  • Be a South African citizen or permanent resident.
  • Be between the ages of 18 and 59.
  • Not qualify for any other government assistance programs.
  • Prove that your income is below a specific threshold.
  • Have no other source of income or financial support.

Section 2: Applying for the R350 SRD Grant

To collect your R350 SRD grant, you first need to apply and get approved. Here’s how to apply for the R350 SRD grant:

Online Application

The easiest and most convenient way to apply for the R350 SRD grant is through an online application:

  1. Visit the official South African Social Security Agency (SASSA) website (
  2. Find and click on the “Apply for SRD Grant” link.
  3. Follow the online application process, providing the required information and supporting documents.

WhatsApp Application

You can also apply via WhatsApp using the following steps:

  1. Save the official SASSA WhatsApp number, which is 082 046 8553, in your contacts.
  2. Send a WhatsApp message to this number.
  3. You will receive an automated response with options for grant applications. Select the “SRD Grant” option.
  4. Follow the prompts and provide the necessary information as requested.
  5. Submit the required documents through WhatsApp.

Other Application Channels

SASSA may provide other channels for applications during specific periods. Check the SASSA website and official announcements for updates on alternative application methods.

Checking the Status of Your R350 SRD Grant Application

After successfully applying for the R350 SRD grant, it’s important to check the status of your application to know if it has been approved. Here’s how to do it:

SASSA WhatsApp Line

You can use the SASSA WhatsApp line for checking your SRD grant status:

  1. Save the SASSA WhatsApp number in your contacts: 082 046 8553.
  2. Send a WhatsApp message to this number.
  3. Choose the option for checking your grant status from the automated responses.
  4. Provide the requested information, such as your ID number.
  5. The system will process your request and provide your grant status.


An alternative method is using a USSD code to check your grant status:

  1. Dial 1347737# on your mobile phone.
  2. Select the option for checking your grant status.
  3. Provide the requested information, including your ID number.
  4. The system will process your request and provide your grant status.

Email Inquiry

You can also send an email inquiry to SASSA:

  1. Compose an email with the subject line “R350 SRD Grant Status Inquiry.”
  2. Address the email to
  3. Include your full name, ID number, and any other information requested in the email.
  4. Send the email, and SASSA will respond with your grant status.

Collecting Your R350 SRD Grant Payment

Once your R350 SRD grant application has been approved, it’s time to collect your payment. Here’s what you need to know:

Choose Your Payment Method

You can collect your R350 SRD grant payment in different ways, including:

  • Direct bank deposit: If you provided your bank details during the application, the grant payment will be deposited directly into your bank account.
  • Mobile money: Some individuals may receive their grants through mobile money services, such as e-wallets.
  • Cash at a pay point: If you don’t have a bank account or prefer cash, you can collect your grant payment at a designated pay point.

Pay Point Locations

If you choose to collect your R350 SRD grant payment in cash at a pay point, you can find a list of pay point locations on the SASSA website. Ensure you visit the designated pay point on the specified payment date.

Payment Date

R350 SRD grant payments are typically made on a specific date each month. It’s crucial to know your payment date and ensure you collect your grant on time.

Tips and Additional Information

To make the process of collecting your R350 SRD grant payment as smooth as possible, consider the following tips:

Keep Your ID Handy

Your South African ID is essential for checking your grant status and collecting your payment. Always have it readily accessible.

Be Patient

Given the high demand for R350 SRD grants, payment processing times may vary. Be patient and understanding of any delays.

Avoid Scams

Beware of fraudulent schemes or individuals claiming to expedite your grant application or payment in exchange for money. Always use official SASSA channels.

Use Correct Details

Ensure that you provide accurate and up-to-date information during the application process to avoid delays or issues with your grant.

Contact SASSA for Assistance

If you encounter any issues or need clarification about your grant application, status, or payment, don’t hesitate to contact SASSA through official channels for assistance.

The R350 Social Relief of Distress (SRD) grant has been a critical source of support for countless South Africans facing financial difficulties. By following the steps outlined in this guide, you can successfully apply, check the status of your application, and collect your R350 grant payment. Remember to be patient, use correct details, and stay vigilant against scams. SASSA is here to assist you during challenging times, and your financial security and well-being are of paramount importance.

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